Terms of Service

By using this website, you are agreeing to the terms and conditions set forth by Freckleface Soaps, LLC.  We reserve the right to change these terms and conditions at any time and without notice. Product prices and information provided on this website may change without notice.  Products provided by Freckleface Soaps, LLC will remain property of the company until payment is made by the purchaser.  Soap is weighed 4-6 weeks after cutting and may lose weight as it ages.  Our full bar soaps weigh between 3.5 - 4 oz, and our sample size bars weigh between 1.5 - 2 oz. 

Product refunds are determined on an individual basis.  We do our best to describe each product with accuracy.  However, soap scent is subjective.  We will not accept returns or provide refunds based on the buyer's preference of soap scent.  

All orders are shipped from Honolulu, Hawaii, which means that shipping time may take longer than orders that are shipped from the mainland U.S.  We do our best to get orders delivered within a reasonable timeframe, but are not responsible for events of nature or other unforeseeable events that may delay order deliveries.  Orders cannot be canceled once they have been shipped. 

Our soaps are made through the cold-process method, using sodium hydroxide and oils. The FDA states that, "To be regulated as “soap,” the product must be composed mainly of the “alkali salts of fatty acids,” that is, the material you get when you combine fats or oils with an alkali, such as lye."  The saponification process is a chemical reaction that neutralizes the sodium hydroxide and is safe to use on skin. 

Freckleface Soaps does not make medicinal claims through the use of our soaps.  We use a variety of base and essential oils.  It is the consumer's responsibility to closely inspect the ingredient list provided for each soap prior to purchasing the soap. We follow strict guidelines for the use of essential oils, however please be advised that essential oils may react to each individual differently.